FAQs

Yes, we are welcoming new patients to our practice! Please see the list of insurances that we accept under the Insurances section of our website.

Before scheduling an appointment with our pediatric office, please ensure all healthcare records are shared with us. This helps us facilitate a seamless transition and deliver the highest standard of care tailored to your child’s needs. Medical records give us valuable insight into your child's medical history, past treatments, and ongoing health needs.

Our main office is open Monday through Friday 8am-4:30pm. Our Walk-In is open Monday through Friday 8AM-6PM. We are open Saturdays for sick visits and newborns 8AM-11AM year round, and Sundays as well 8AM-11AM from October 1st-April 30th. 

To make an appointment with your pediatrician, please call our office at (260)490-7337. If wanting our walk-in with our APP's and on call Pediatrician- preceed to our walk-in clinic (call to check in upon arrival). 

Please refer to our Insurance page to review a list of accepted insurance carriers. Call our office if you have insurance questions.

Our dedicated pediatric team is available 24/7 to provide pediatric after-hours urgent care. Call our office for urgent concerns (765)420-1721.    

We also encourage you to check our child health resources before calling for after-hours urgent care. 

For non-urgent matters mild illness, scheduling appointments, or refilling medications, please call during regular office hours or send a portal message. 

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911 or go to the nearest emergency room.

A pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, children, teens, and young adults, and are certified by the American Board of Pediatrics after passing a comprehensive exam.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. 

They also provide parents with support and advice on concerns such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Every effort is made to arrange your child's care and follow-up visits with the pediatrician of your choice. When your child is ill and needs to be seen the same day, they may see any one of our care providers.

Our routine well-child visits schedule follows the American Academy of Pediatrics guidelines.

Immunizations are vital shots given to children at various ages to protect them from serious and potentially fatal childhood diseases. Ensuring your child receives these immunizations on schedule is the best way to safeguard their health. The American Academy of Pediatrics reports that vaccinations have decreased infections from vaccine-preventable diseases by over 90%. 

If you have any concerns about vaccinations, feel free to contact our office. We're here to help! 

Watch our Vaccine Presentation for Parents: https://www.youtube.com/watch?v=zSFV7E8-g6w

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics. Please discuss your immunization questions and concerns with any of our pediatricians.

Our pediatricians will send any referrals that need sent. Our office will contact you for insurance benefits and location information, and instruct you from there about scheduling referral appointments. 

For urgent referrals: When one of our pediatricians or clinicians determines that you need an urgent referral, your referral will be initiated immediately. Please remain in our office while your referral is processed, then proceed to the specialist.

You will receive a call immediately with any lab results that require urgent attention. Other abnormal lab results will be addressed promptly by the clinician who ordered the labs or tests. Normal values are reviewed and addressed by the care provider who ordered them.

We have our own lab at FWP, but some labs must be done at the hospital or are done in house, but sent away for results. 

For medication refills, please ensure there are no refills available by calling your pharmacy. If there are no refills available, call our office and our team can assist you. We are dedicated to ensuring your child’s medications are available when needed.

Go to our prescription refill information page for your specific doctors extension. 

Yes, we have an in-office IBCLC that sees our patients for weight checks and other lactation/feeding related issues. 

For more information on our Lactation Services visit our Lactation Page. 

We promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for at least the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against many chronic conditions. 

While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women. Some women have specific considerations that impede breastfeeding. In these cases, where donor breastmilk is unavailable, an iron-fortified, milk-based infant formula is a good alternative. 

We will gladly discuss your diet and feeding concerns at your child's well-care visit.

Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our pediatricians. Visit our expecting parents page for more information.

We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly. If you have not already, please contact our office's New Patient line to initiate the process of becoming a patient or fill out our New Patient information form. 

As all children are different, we advise following several appropriate steps to advance your child's diet based on age and development. Please discuss these steps with your child's pediatrician at your child's well visit. The AAP recommends breastmilk or formula only until 6 months of age.